Unibet Responsible Gaming Policy

Our Commitment to Responsible Gaming

Gambling at Unibet Online Casino should always be viewed as a form of entertainment. However, we acknowledge that some individuals may lose control over their gambling habits. Before engaging with Unibet slots or sports betting, it is vital to understand that gambling must never be considered a source of income or a method for debt recovery. We encourage all UK players to monitor the time and financial resources spent on the platform daily. If gambling interferes with your daily routine or exceeds your budget, we provide several tools, including personal limits and self-exclusion, to help you regain control.

Managing Your Spending with Personal Limits

To support your ability to gamble responsibly, Unibet provides a comprehensive Personal Limits feature. You can manage your activity by setting caps on various aspects of your account. These settings are found within the “Personal Limits” section of your profile. While decreases to limits are applied immediately, any request to increase a limit requires a mandatory cooling-off period and email confirmation to prevent impulsive decisions.

• Deposit Limit: Restrict the amount you can fund your account with on a daily, weekly, or monthly basis.
• Loss Limit: Set a cap on losses based on your initial deposit. Note that this limit applies to the original deposit amount, not including winnings.
• Wager Limit: Control the total amount of money you are permitted to bet over a specific timeframe.

Cooling-Off and Taking a Breather

If you need a short break from gambling, the Cooling-Off Limit allows you to suspend your account for a set period. During this time, you will be blocked from making deposits and excluded from promotional marketing. However, you retain the right to withdraw any remaining funds. Once the chosen period expires, your Unibet account is automatically re-activated, allowing you to return when you feel ready.

Formal Self-Exclusion Protocols

For those requiring a more significant break, the Self-Exclusion Limit allows for a definite or indefinite suspension of all gambling activities. By activating this, your account is immediately disabled. To initiate this process or discuss a permanent ban, you should use the unibet live chat or contact the unibet support team directly. Please note that if you have a remaining balance while self-excluded, you must contact unibet customer service via unibet email to arrange a manual withdrawal, as you will be unable to log in yourself.

Reality Check Notifications

It is easy to lose track of time when playing Unibet slots or live games. To assist with time management, we provide a “Reality Check” feature. This system sends an hourly in-game notification informing you of your total time spent and the amount wagered. This alert serves as a prompt to reflect on your activity and decide whether to continue or take a pause from the platform.

Protection of Minors and Identity Verification

Unibet strictly prohibits anyone under the age of 18 from using its services. We employ rigorous verification procedures to prevent underage gambling. We reserve the right to request official ID at any time; failure to provide proof of age will result in immediate account termination. We advise parents to utilize filtering software (such as Net Nanny or CyberPatrol) to restrict access to gambling websites on shared household devices.

Seeking Professional Support

If you feel your gambling is becoming problematic, we recommend taking a self-assessment quiz or reaching out to independent support organizations in the UK. For further assistance or to discuss your limit options, you can use the unibet contact number or reach out via unibet contact us links on our homepage. Our team is trained to handle these inquiries with the highest level of confidentiality and care.